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How To Unpack Sleep Nova Mattress
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Infinity Dream Bundle




Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
How do I choose the right mattress for my sleep needs?
Choosing the right mattress depends on your body type, sleeping position, health concerns, and comfort preferences.
Here’s a quick guide:
Sleeping Position: Back Sleepers: Medium-firm mattress with good lumbar support helps keep the spine aligned.
Side Sleepers: A softer mattress with pressure relief around shoulders & hips prevents pain.
Stomach Sleepers: A firmer mattress avoids sinking of the lower back.
Combination Sleepers: A responsive mattress (like latex or hybrid) makes movement easier.
Body Type & Weight: Lightweight sleepers may prefer softer comfort layers for proper contouring.
Heavier sleepers often need medium-firm to firm mattresses with high-density foam or hybrid support.
Health Concerns: Back or Spine Issues: Orthopedic or medium-firm mattress with proper support.
Allergies: Hypoallergenic or natural latex mattresses are best.
Hot Sleepers: Mattresses with cool-gel, air channels, or breathable fabrics.
Comfort Preference: If you like a plush feel, go for memory foam or Euro-top options.
If you prefer bounce & natural airflow, latex or hybrid mattresses are ideal.
Durability & Support:Look for high-density foams, pocket springs, or natural latex for long-lasting comfort.
What is the difference between Novaa Cloud, Latex, and Spring mattresses?
Each mattress type has unique features and benefits. Here’s a breakdown:
Novaa Cloud Mattress
Specially designed to adapt to your body shape and provide pressure relief.
Gives a plush, “cloud-like” comfort with excellent support.
Perfect for side sleepers and those with back or joint pain.
Comes with cooling technology to avoid heat-trapping.
Latex Mattress (Natural or Hybrid)
Naturally breathable, bouncy, and very durable.
Offers responsive support without the “sinking” feel.
Hypoallergenic & eco-friendly (natural latex).
Ideal for hot sleepers and those who want a more natural, supportive feel.
Spring Mattress (Pocket Springs)
Uses coils for support and a traditional bounce.
Pocket springs reduce motion transfer
Allows better airflow → cooler sleep.
Great for people who prefer firm support
How firm should my mattress be for back pain relief?
The right firmness for back pain depends on your body type, sleeping position, and the severity of your pain. Here’s a simple guide:
Medium-Firm is Best for Most People
Research shows that medium-firm mattresses provide the best balance of comfort and spinal support.
They keep your spine aligned while cushioning pressure points.
Sleeping Position Matters
Back Sleepers: Medium-firm is ideal; it supports the lower back and prevents sinking.
Side Sleepers with Back Pain: A slightly softer surface (medium) cushions the shoulders and hips while still supporting the spine.
Stomach Sleepers with Back Pain: A firmer mattress helps avoid lower back strain.
Body Weight Factor
Lightweight (<60 kg): Slightly softer side of medium-firm feels more comfortable.
Average (60–90 kg): Medium-firm works best for balance.
Heavyweight (>90 kg): Firmer support prevents too much sinking.
Special Conditions
Chronic back or spine issues: Orthopedic mattresses or zoned-support designs give extra relief.
Temporary back pain: Medium-firm comfort often helps recovery faster.
Do I need a mattress protector?
Yes, absolutely! A mattress protector is one of the smartest investments you can make for your mattress. Here’s why it’s important:
Protection from Spills & Stains
Even a small coffee spill, water leakage, or accidental liquid can permanently damage your mattress. Protectors act as a barrier and keep your mattress spotless.
Hygiene & Health
Over time, mattresses can absorb sweat, dead skin cells, dust, and even allergens like dust mites. A protector keeps your mattress fresh and hygienic, giving you a healthier sleep environment.
Easy Maintenance
While mattresses cannot be washed, a protector can be easily removed and machine-washed. This saves time and keeps your bed feeling fresh.
Allergy & Asthma Relief
If you suffer from allergies or asthma, a protector helps by blocking dust mites, bacteria, and other triggers.
Comfort Without Compromise
High-quality protectors are soft, breathable, and noiseless—so you get all the protection without sacrificing comfort.
Can I use your mattress on any bed frame?
Yes, you can! Our mattresses are designed to be versatile and can be used on most standard bed frames. However, for the best comfort, support, and durability, here are a few things to keep in mind:
Flat & Sturdy Surface
Your mattress needs a solid, even base to maintain proper support and avoid sagging.
Works perfectly on platform beds, box foundations, or flat plywood boards.
Slatted Frames
Suitable as long as the slats are strong and evenly spaced (ideally less than 3 inches apart).
Too-wide gaps can reduce support and shorten mattress life.
Box Spring / Divan Beds
Yes, compatible! Just ensure the surface is not broken or sagging.
Adjustable Beds
Our mattresses (especially foam/latex variants) are flexible enough to work with adjustable frames, giving you personalized comfort.
Floor Placement
Can be used on the floors
What sizes do we offer?
We offer a wide range of standard and custom sizes to fit every type of bed frame and customer need:
Single Size
Ideal for kids, teens, or one adult.
Compact and space-saving.
Double / Full Size
Suitable for one adult who likes extra space.
Also works for guest rooms.
Queen Size
Our most popular choice.
Perfect for couples who want comfort without taking too much space in the bedroom.
King Size
Spacious and luxurious.
Best for couples and families who want maximum sleeping area.
Custom Sizes
We also provide tailor-made sizes to fit non-standard bed frames.
Perfect for designer beds, cots, or unique room requirements.